When a robot books your airline ticket Virtual travel assistant services are now popping up worldwide, just as major hotel chains like Starwood and Hilton are incorporating robots into their everyday operations. Source: Hotel Marketing When a robot books your airline ticket
Expedia looks back at some of its booking milestones Over the past 20 years, Las Vegas has been the most searched destination on Expedia.com and the top market for hotel rooms sold in the past 10. Source: Hotel Marketing Expedia looks back at some of its booking milestones
Sharing economy trend favors travel agents The same forces that are driving the growth of Uber, Airbnb, and Rent the Runway are a powerful ally of retail travel agents, according to an expert on the sharing economy. Source: Hotel Marketing Sharing economy trend favors travel agents
Is your hotel’s optimization and personalization strategy on target? In the future, hotel guests will expect their stay to be personalized around a set of choices they make at the time of booking or prior to arrival. Hoteliers must be able to meet those expectations. Source: Hotel Marketing Is your hotel’s optimization and personalization strategy on target?