Hotels find that guests won’t wait when it comes to mobile messaging New survey data and research suggest hotels should be paying even more attention to mobile messaging and requests from guests than they already are. Source: Hotel Marketing Hotels find that guests won’t wait when it comes to mobile messaging
Luxury hospitality brands must focus on fine-tuning social media strategies A surprising number of luxury hotels and hospitality brands have put stock into accounts on Google+, but the effort is proving fruitless, as consumers are not interested, according to L.I.K.E. Hospitality Consulting. Source: Hotel Marketing Luxury hospitality brands must focus on fine-tuning social media strategies
Customers who book through OTAs – facts, trends and some surprises Everyone knows (or thinks they know) a lot about OTA consumers. Yet when it comes to attracting them to your hotel, the Expedia group thinks it can offer its hotel partners a little more insight. Source: Hotel Marketing Customers who book through OTAs – facts, trends and some surprises
How hoteliers are meeting the challenges of the ‘Mobile First’ world The challenges and opportunities the industry faces in serving the world’s 2.6 billion smartphone users are the subject of a new report produced by Sabre and Tnooz, Mobile in Travel: The End-to-End Impact. Source: Hotel Marketing How hoteliers are meeting the challenges of the ‘Mobile First’ world