Booking.com launches pilot for destination experiences bot

Booking.com launches pilot for destination experiences bot Chatbots are coming to the last frontier of the travel industry. Booking.com plans to bring artificial intelligence and conversational interfaces to a realm of hospitality that was thought to be the sole domain of humans with local knowledge: destination experiences. Source: Hotel Marketing Booking.com launches pilot for destination experiences bot

Google plays concierge with new hotel deals and flight tracking features in search results

Google plays concierge with new hotel deals and flight tracking features in search results At a press event yesterday in New York, Google announced a series of updates coming to search results aimed at travel planners looking to get the best deals on flights and accommodations. Source: Hotel Marketing Google plays concierge with new hotel deals and flight tracking features in search results

Cracking the world’s biggest business travel market

Cracking the world’s biggest business travel market Asia is the world’s biggest market for business travel. In the next few years, its importance will only grow, as the market is expected to expand four times as quickly as the North American market and more than twice as fast as the European market. Source: Hotel Marketing Cracking the world’s biggest business travel market