OpenTravel reveals next generation of open source messaging for consumer direct bookings

OpenTravel reveals next generation of open source messaging for consumer direct bookings OpenTravel’s 2.0 object model solution facilitates a seamless flow of information from internal development, to partnerships, and through industry verticals, promoting connectivity and ultimately profitability. Source: Hotel Marketing OpenTravel reveals next generation of open source messaging for consumer direct bookings

Marriott’s CIO says mobile apps are changing the guest experience

Marriott’s CIO says mobile apps are changing the guest experience Marriott is working to craft a customer experience that is the right mix of high-tech and highly personal. The company is rolling out many tech-driven amenities, including the ability to skip the front desk at check-in, order room service via a mobile app and log in to Netflix from the hotel-room television. Source: Hotel Marketing Marriott’s CIO says mobile apps are changing the guest experience