Kayak’s Facebook Messenger lets you plan a trip by simply texting Travel search site Kayak today launched an interactive “chatbot” for Facebook Messenger that will let you search for – and book – travel right inside the app. Or as Kayak puts it, “a travel agent inside your pocket.” Source: Hotel Marketing Kayak’s Facebook Messenger lets you plan a trip by simply texting
Airbnb’s shift into meetings Chip Conley, head of hospitality and strategy at Airbnb, discussed the opportunities and challenges of room-sharing for meeting planners during his speech at a vendor conference in Las Vegas this week. Source: Hotel Marketing Airbnb’s shift into meetings
Could this tool save hotels from bad reviews? Several travel brands have started rolling out real-time feedback tools to address customers’ qualms before they turn into something more serious. Source: Hotel Marketing Could this tool save hotels from bad reviews?
Priceline founder discusses new travel site Travelers have a giant hidden asset that they’re not using that’s worth a small fortune. The asset is they have little bits of flexibility on the flights and hotels they buy on their trip. Source: Hotel Marketing Priceline founder discusses new travel site