Next gen hotel loyalty

Next gen hotel loyalty Guest loyalty as a concept is not dead, but it is rapidly evolving. Points and redemption-based models are antiquated and failing to impress the modern traveler. Instead, hotels are more likely to have success building loyalty with today’s guests with more personalized surprise and delight experiences. Source: Hotel Marketing Next gen hotel loyalty

What all this hotel consolidation means for corporate travel

What all this hotel consolidation means for corporate travel Those who can demonstrate their ability to move share and articulate their spend numbers will be the only ones who will be having meaningful negotiations with consolidated hotel groups. All others may simply be relegated to dynamic pricing. Source: Hotel Marketing What all this hotel consolidation means for corporate travel