Booking.com’s new communication patform empowers customers to personalise their hotel stay

Booking.com’s new communication patform empowers customers to personalise their hotel stay The Booking Messages interface features automatically pre-translated templates for certain predefined requests, including arranging check-in and check-out times, as well as questions about parking and bed preferences – all in real-time and with a familiar, chat-like interface. Source: Hotel Marketing Booking.com’s new communication patform empowers customers to personalise their hotel stay

Expedia and Amadeus extend global partnership

Expedia and Amadeus extend global partnership The agreement enables Expedia to offer air, car, rail, cruise, and hotel products through the Amadeus global distribution system, and adds Orbitz Worldwide brands in addition to the Expedia, Hotwire, Travelocity, Wotif Group, Expedia Affiliate Network and Egencia brands covered by the previous agreement. Source: Hotel Marketing Expedia and Amadeus extend global partnership

Booking.com launches chatbot to connect hotels and travelers

Booking.com launches chatbot to connect hotels and travelers Booking.com will today announce a chat communication service that allows its millions of users to interact more easily with the hotels before and after their stays. Expedia launched a similar tool – Expedia Partner Central Conversations – in March this year. Source: Hotel Marketing Booking.com launches chatbot to connect hotels and travelers