Booking.com’s COO on revolutionizing the way we travel Booking.com‘s Chief Operating Officer Gillian Tans tells The Next Web how the company’s consumer and data-driven culture has enabled it to grow from a small team of dedicated individuals into a global travel empire, serving more than 200 countries. Source: Hotel Marketing Booking.com’s COO on revolutionizing the way we travel
What happens if Amex loses its Starwood co-branding American Express already was reeling from the loss of its lucrative co-branding partnership with Costco when in late March Marriott won the bidding war for Starwood, another of Amex’s valued co-branding partners. It wasn’t good news. Source: Hotel Marketing What happens if Amex loses its Starwood co-branding
Global study: Millennials mobile use reshaping hospitality industry A new report from Oracle Hospitality – Millennials and Hospitality: The Redefinition of Service – highlights the ways in which hospitality operators need to adapt their services to meet the individual needs of millennials. Source: Hotel Marketing Global study: Millennials mobile use reshaping hospitality industry
Five myths about hotels Will you get a better deal booking directly with a hotel rather than an online travel agency? Here are five more myths that many travelers believe when they check into a hotel. Source: Hotel Marketing Five myths about hotels