APAC set to become the world’s largest digital travel sales market Digital travel sales in Asia-Pacific will surpass those in North America next year, making it the largest regional market in the world. Source: Hotel Marketing APAC set to become the world’s largest digital travel sales market
What’s the significance of TripAdvisor’s upgraded flight search platform? The new features pose a challenge to meta-search providers, but will it eventually also lead to a service like TripAdvisor Instant Booking for flights? Source: Hotel Marketing What’s the significance of TripAdvisor’s upgraded flight search platform?
Airbnb says ‘not so fast’ to bots For Airbnb, only humans – in this case, Airbnb hosts – can provide authentic hospitality and help foster the emotional relationship to a new place that travelers often seek. Source: Hotel Marketing Airbnb says ‘not so fast’ to bots
Hotel guest satisfaction plateaus as perks become standard The hotel industry may be reaching a plateau in customer satisfaction as guests increasingly expect free amenities like Wi-Fi, breakfast and parking, once considered special perks, says J.D. Power. Source: Hotel Marketing Hotel guest satisfaction plateaus as perks become standard