Expedia releases online travel friction index Removing travel friction requires a deep understanding of customer pain points. Source: Hotel Marketing Expedia releases online travel friction index
Ethical holiday rental website Fairbnb.coop launched Fears about overtourism have prompted the new holiday rental website to ban properties owned by businesses. Source: Hotel Marketing Ethical holiday rental website Fairbnb.coop launched
Expedia displaying hotels that charge resort fees less prominently The company made the change this week, said Expedia's Travel Partners Group president Cyril Ranque at the company's Explore 19 conference here. Source: Hotel Marketing Expedia displaying hotels that charge resort fees less prominently
Singles Day: Chinese buying more travel products Buying travel products has become a new favorite of Chinese consumers during the Singles Day shopping spree, and the growth rate in this activity has exceeded the purchases of some physical goods. Source: Hotel Marketing Singles Day: Chinese buying more travel products