Priceline on creating an in-house multilingual customer service operation

Priceline on creating an in-house multilingual customer service operation Spending on travel is currently growing twice as fast as global GDP, and it’s not driven by people from Atlanta who are visiting Florida – it’s increasingly international. Along with a deep pool of multilingual talent for its call centers, Booking.com has a large group of translators who work on our websites. Source: Hotel Marketing Priceline on creating an in-house multilingual customer service operation