Travelocity adds social media to client services Customer service, historically a point of differentiation for Travelocity, is now moving into the social media sphere to appeal to a younger set of consumers. Source: Hotel Marketing Travelocity adds social media to client services
Will Google replace travel agents? That was one of the questions travel advisors were asking last week at the Virtuoso Symposium, as Google took the stage to provide an update on what the search-engine giant is doing in the travel industry. The company also offered suggestions on what hotels should do to meet the complex new challenges of a digital world. Source: Hotel Marketing Will Google replace travel agents?
A sneak peek at Google’s upcoming travel app, Trips News that Google would soon begin testing a new mobile travel application leaked out last week, and now we have more details, including screenshots, of what that app will look like. Source: Hotel Marketing A sneak peek at Google’s upcoming travel app, Trips
CWT embarking on a new chapter Demands of the business travel marketplace are becoming more complex, more global. Technology is at the core of the industry. And, traditional corporate management systems have lagged behind leisure systems such as Booking.com and Priceline. Source: Hotel Marketing CWT embarking on a new chapter