Find a hotel rate that seems too good to be true? Look for the ‘resort fee.’

Find a hotel rate that seems too good to be true? Look for the ‘resort fee.’ If you’ve ever found a bargain on a hotel only to discover a few clicks later that the property charged a nonnegotiable “resort fee,” you’re not alone. But the harder the hotel industry pushes these unwelcome fees on consumers, the closer the government comes to banning them. Source: Hotel Marketing Find a hotel rate that seems too good to be true? Look for the ‘resort fee.’

Expedia launches direct communication tool for hoteliers

Expedia launches direct communication tool for hoteliers Expedia has begun its rollout of Expedia Partner Central Conversations, which encourages direct dialogue and engagement between hoteliers and booked guests, providing a more personalized experience for guests and enabling them to reach out directly to hotels to inquire about additional amenities and services. Source: Hotel Marketing Expedia launches direct communication tool for hoteliers