Hotels have to be as annoying as airlines, says Hilton CEO After it’s US$ 50 cancellation fee experiment, Hilton is in the process of doing further tests to move its customers down that journey of recognizing, “if you want total flexibility, there’s a price for that”. Source: Hotel Marketing Hotels have to be as annoying as airlines, says Hilton CEO
HotelTonight’s ‘magic’ words make it easier to search for the right hotel Last-minute accommodation booking service HotelTonight has a set of 13 “magic” words that you can use to help you find the right hotel. Source: Hotel Marketing HotelTonight’s ‘magic’ words make it easier to search for the right hotel
Skyscanner eyes U.S. market after Miami office opens As Skyscanner enters the North American arena, its strategy will focus on what it does well: international travel and a wide range of partnerships. The company’s localized products in 45 markets let it customize the user experience to cater to the needs of a country or culture’s travel habits. Source: Hotel Marketing Skyscanner eyes U.S. market after Miami office opens
Hilton cans cancellation fee after pilot Hilton Worldwide has decided against enacting a $50 cancellation fee at its hotels, for now. Hilton launched a pilot in November at a handful of its hotels, charging guests a $50 penalty if a reservation was canceled anytime after booking. Source: Hotel Marketing Hilton cans cancellation fee after pilot