Fanning the Future #9: Technology as Luxury Τhere is a constant research spree, price-value wrestling and keeping up-to-date turmoil for the best, fanciest, most practical and affordable ways for hoteliers to increase their luxury offerings through technology – everything from high-definition TVs embedded in bathroom mirrors to curated set lists of music downloads; from mobile ubiquity to integrating mobile data; from beefing up security to energy conservation; from cloud PMS to full control over light, temperature and humidity via touch screens; from transforming lobbies into multifunctional spaces to private wellness rooms and total personalization – everything becomes more and more a tech race against tach advancement itself. Whether technology is […]
Kayak’s Facebook Messenger lets you plan a trip by simply texting Travel search site Kayak today launched an interactive “chatbot” for Facebook Messenger that will let you search for – and book – travel right inside the app. Or as Kayak puts it, “a travel agent inside your pocket.” Source: Hotel Marketing Kayak’s Facebook Messenger lets you plan a trip by simply texting
Airbnb’s shift into meetings Chip Conley, head of hospitality and strategy at Airbnb, discussed the opportunities and challenges of room-sharing for meeting planners during his speech at a vendor conference in Las Vegas this week. Source: Hotel Marketing Airbnb’s shift into meetings
Could this tool save hotels from bad reviews? Several travel brands have started rolling out real-time feedback tools to address customers’ qualms before they turn into something more serious. Source: Hotel Marketing Could this tool save hotels from bad reviews?