Why Delta is not distributing its product through every OTA At this years Phocusright conference, Delta’s CMO made a statement that the company has no intention of distributing in places that it doesn’t think are brand-accretive. Over the past years, Delta has removed its inventory from several OTAs, including CheapOair, OneTravel, and BookIt.com. Source: Hotel Marketing
Hyatt is serving guests through Facebook Messenger Using the app, users will be able to easily reach Hyatt. They can also make reservations and engage in live conversations with the company’s chat support team. Source: Hotel Marketing
How business travelers use appartments Based on a new data by Paris-based rental company MagicEvent.com, the most important criteria to choose an appartment is location, the average length of stay is three nights, and 60% of reservations are made for two and more people. Source: Hotel Marketing
Fanning the Future #2: The New Stuff It is noticeable that travelers are packing books less and less. They’re not handy; they are cumbersome and take up valuable luggage space, but it’s really hard to replace the joy and personal value of reading a great book on the road. It’s also important for families that forgot to pack their tablets, because games and many other apps are big hits with bored kids or for keeping track with one’s travel plans. Hotels that want, and can keep up the pace with all-things-updated, try to make it easier for guests who travel without devices by providing them with e-readers during their stays. […]