Why empowering guests should be every hoteliers top priority

Why empowering guests should be every hoteliers top priority

Why empowering guests should be every hoteliers top priority After using AI to analyze travel reviews, the Beverly Hills Hotel in Los Angeles discovered guests want to customize their breakfast, so they did away with the breakfast menu altogether and, now, allow guests to order precisely what they want every morning. Source: Hotel Marketing Why empowering guests should be every hoteliers top priority