UK: How people-powered reviews are driving UK travelers booking habits New research from Booking.com reveals a more discerning consumer, who is turning to ‘people powered’ guest reviews when parting with his/her money. Source: Hotel Marketing UK: How people-powered reviews are driving UK travelers booking habits
Cendyn announces expansion of Guestfolio CRM team across the globe After the acquisition of Guestfolio in 2016, Cendyn worked hard to ensure Guestfolio CRM integrated into its product family and that it continued to evolve with the changing landscape of the hospitality industry. Source: Hotel Marketing Cendyn announces expansion of Guestfolio CRM team across the globe
Want direct bookings? Train your team to ask for them If you are looking to increase your front-desk team’s focus on securing return reservations while guests are in-house, here are some training tips. Source: Hotel Marketing Want direct bookings? Train your team to ask for them
How to change from a static to a fully dynamic distribution model As Jumeirah's hotels switched from a static to a fully dynamic distribution model, the company not only reports significant growth in direct bookings but also a 75% decrease in rate disparities on third-party websites. Source: Hotel Marketing How to change from a static to a fully dynamic distribution model
