Two-way chat, a game changer for guests and revenue By incorporating chat and messaging features within a native app (versus integrating third-party apps), hotels own the experience, data, and security. Source: Hotel Marketing Two-way chat, a game changer for guests and revenue
Google experiments with new hotel search layout Google continues to iterate on its hotel search interface and experience for destination searches. Source: Hotel Marketing Google experiments with new hotel search layout
Hotels: Navigating the complexity of online travel Rather than resisting new technology and global players, Expedia has called on the hotel industry to be optimistic about the opportunities that lie ahead. Source: Hotel Marketing Hotels: Navigating the complexity of online travel
How to create cohesive branding for your hotel Though your hotel messaging might appear in various forms, the impression you create for your audience about what your hotel stands for should remain the same. Source: Hotel Marketing How to create cohesive branding for your hotel
