Ten golden rules on SMS to improve hotel guest experience SMS is one of the most personal communication channels and by far the fastest one – ideal for highly-personalised service providers like hotels. Source: Hotel Marketing Ten golden rules on SMS to improve hotel guest experience
Google moves hotel pricing chart into the SERP Google is starting to show hotel price charts in search results. These graphs have been a popular feature of Google travel properties and were tested in search last year. Source: Hotel Marketing Google moves hotel pricing chart into the SERP
Rate Match helping hotels in Asia combat rate disparity and increase conversion rate With the hotel industry booming and competition heating up in Asia, hotels are trying to win new customers by offering steep discounts or offers to wholesalers in hopes of attracting volume. Source: Hotel Marketing Rate Match helping hotels in Asia combat rate disparity and increase conversion rate
Front-desk upselling opportunities go beyond views Training your hotel front-desk staff on how to recognize and capitalize on upsell opportunities at guest check-in can result in a much-needed boost to bottom lines. Source: Hotel Marketing Front-desk upselling opportunities go beyond views
