Carlson Wagonlit Travel sees growth after ‘year of digital transformation’

Carlson Wagonlit Travel sees growth after ‘year of digital transformation’ Carlson Wagonlit Travel saw total transaction volume rise by 3.6% last year to $23.2 billion in the first full year of its ‘CWT 3.0’ digital transformation strategy. The introduction of hotel distribution business RoomIt helped push hotel revenue up by […]

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Marriott launches global customer recognition platform powered by Salesforce

Marriott launches global customer recognition platform powered by Salesforce The platform enables Marriott to conduct one, continuous interaction with members of its loyalty programs across guest channels including call centers, on-property, web and mobile, on a global scale. Source: Hotel Marketing Marriott launches global customer recognition platform powered by Salesforce

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