The hospitality industry 2.0 … and soon 3.0? EHL conducted a survey among its faculty to discern the trends that have reshaped the hospitality industry over the past 20 years and what is likely to come in the future. Source: Hotel Marketing The hospitality industry 2.0 … and soon 3.0?
Expedia launching AI bot for lodging partners Expedia Group is launching a bot powered by artificial intelligence (AI) that is designed to help their lodging partners maximize growth. Source: Hotel Marketing Expedia launching AI bot for lodging partners
Airbnb’s top-trending destinations for 2019 The home-sharing company ranked the destinations according to internal data showing year-on-year increases in bookings, searches, and additions to user “wish lists” made for 2019 as of October 2018. Source: Hotel Marketing Airbnb’s top-trending destinations for 2019
Marriott building loyalty with luxury travelers by providing transformative experiences If research commissioned by Marriott is correct, you probably approach travel like Marcel Proust who said, “My destination is no longer a place, rather a new way of seeing.” Source: Hotel Marketing Marriott building loyalty with luxury travelers by providing transformative experiences