Voice automation is becoming part of guest experience Smart speakers are poised to become an integral part of the hotel industry, and are likely to have a major impact on how guests shop and book hotels. Source: Hotel Marketing Voice automation is becoming part of guest experience
Using technology to improve the hotel experience Expedia is promoting its technology tools designed to help maximise hotels’ revenue, particularly during the off-peak season. Source: Hotel Marketing Using technology to improve the hotel experience
Independent hotels: New opportunities for travel agents Despite the growth of mega-brands like Marriott, Hilton, and AccorHotels, independent hotels have shown tremendous resilience in the marketplace as travelers increasingly look for a different kind of lodging experience. Source: Hotel Marketing Independent hotels: New opportunities for travel agents
Airbnb wants to give its hosts equity in its business Airbnb wants to give the homeowners who power its service the opportunity to own a piece of its business. Source: Hotel Marketing Airbnb wants to give its hosts equity in its business