HEDNA 2019 wrap-up: How algorithms influence travel buying decision making Artificial intelligence was a major topic of discussion, with a focus on the great importance of seamlessly integrating artificial intelligence into the core ingredients required to provide exemplary customer service. Source: Hotel Marketing HEDNA 2019 wrap-up: How algorithms influence travel buying decision making
More businesses turned to digital brands in 2018 A report by expense management solution provider Certify reveals that businesses in North America are increasingly turning to digital services over traditional providers for everything from meals to transportation. Source: Hotel Marketing More businesses turned to digital brands in 2018
eBook: How direct messaging elevates the hotel experience The free guide is focused on direct messaging and how this new technology impacts hotel-to-guest communication. Source: Hotel Marketing eBook: How direct messaging elevates the hotel experience
Growth of Expedia’s home rental service slows Expedia topped expectations on both sales and earnings for its Q4 report. Source: Hotel Marketing Growth of Expedia’s home rental service slows
