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archive-title Category Archives: Marketing Articles

Category Archives: Marketing Articles

Category Archives: Marketing Articles

Customer service takes a high-tech turn for travel & hospitality

Customer service takes a high-tech turn for travel & hospitality Brands including Delta, Marriott, among others, are looking for ways to improve the customer experience, and, in some instances, are even expanding their services beyond what they are known for. Source: Hotel Marketing Customer service takes a high-tech turn for […]

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Categories: Marketing Articles
Posted by markus busch hotelmarketing com

Google on its progress in travel so far (read: substantial)

Google on its progress in travel so far (read: substantial) Speaking at Phocuswright Europe 2018 in Amsterdam last week, Richard Holden explains the structure and how the company figures out how and when to work on new products and services. Source: Hotel Marketing Google on its progress in travel so […]

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Categories: Marketing Articles
Posted by markus busch hotelmarketing com

Hotel CEOs’ views on homesharing evolve even as industry remains critical

Hotel CEOs’ views on homesharing evolve even as industry remains critical Now that AccorHotels, Hyatt, and Marriott have started getting into homesharing, what does that mean for the hotel industry’s crusade against it? Can AH&LA continue to fight Airbnb when some of its members are now actively participating in the […]

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Categories: Marketing Articles
Posted by markus busch hotelmarketing com

Facebook tells travel sector to be more aggressive on mobile

Facebook tells travel sector to be more aggressive on mobile The travel sector must be more aggressive on mobile which has fragmented the customer journey, Facebook told last week Phocuswright Europe conference in Amsterdam. Source: Hotel Marketing Facebook tells travel sector to be more aggressive on mobile

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Categories: Marketing Articles
Posted by markus busch hotelmarketing com
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