Hotel CRM reality check The biggest CRM challenge for hotels is hiring the right people. Lack of talent is a much bigger threat to the hotel industry than our world-renowned outdated technology. Source: Hotel Marketing Hotel CRM reality check
Hotels and dating apps: a match made for the digital age Thanks to mobile technology, hotels are leveraging their longstanding supporting role to an active role encouraging more meetings among their guests and the locals living nearby. Source: Hotel Marketing Hotels and dating apps: a match made for the digital age
U.S. hotel occupancy projected to hit new record in 2019 The U.S. hotel industry is expected to see a 10th consecutive year of growth in 2019, according to a revised forecast from CBRE Hotels Americas Research. Source: Hotel Marketing U.S. hotel occupancy projected to hit new record in 2019
ABTA Travel Trends Report 2019: Responsible tourism takes centre stage UK travel trade association ABTA has released the Travel Trends Report 2019, highlighting sustainability and the trend of responsible tourism. Source: Hotel Marketing ABTA Travel Trends Report 2019: Responsible tourism takes centre stage