Carlson Wagonlit Travel sees growth after ‘year of digital transformation’

Carlson Wagonlit Travel sees growth after ‘year of digital transformation’ Carlson Wagonlit Travel saw total transaction volume rise by 3.6% last year to $23.2 billion in the first full year of its ‘CWT 3.0’ digital transformation strategy. The introduction of hotel distribution business RoomIt helped push hotel revenue up by 13%. Source: Hotel Marketing Carlson Wagonlit Travel sees growth after ‘year of digital transformation’

Marriott launches global customer recognition platform powered by Salesforce

Marriott launches global customer recognition platform powered by Salesforce The platform enables Marriott to conduct one, continuous interaction with members of its loyalty programs across guest channels including call centers, on-property, web and mobile, on a global scale. Source: Hotel Marketing Marriott launches global customer recognition platform powered by Salesforce

Troubles don’t look set to cease at Trivago

Troubles don’t look set to cease at Trivago A year ago, shares of Trivago were trading four times higher than they are today. Losses have just been made steeper after the company posted Q1 results, which continue to see the company’s prime business experiencing a huge slowdown and unable to stave off rising costs. Source: Hotel Marketing Troubles don’t look set to cease at Trivago