The future of guest retention: Building loyalty in a disloyal age Maintaining and generating guest loyalty is a greater hardship for hotels than ever before. With so many accommodation choices and peer-reviewed content to consume, attracting a return guest can be a real challenge. Source: Hotel Marketing The future of guest retention: Building loyalty in a disloyal age
Sabre pushes for seamless end-to-end travel When a traveler books a trip, they think they book one end-to-end experience. But what is often revealed when their plans are disrupted is that for each segment of the travel industry they touch, that customer exists in a supplier silo. Source: Hotel Marketing Sabre pushes for seamless end-to-end travel
Getabed and roomsXML announce merger Independent bed banks getabed and roomsXML have announced they have agreed a merger to create a B2B supplier with global reach. Source: Hotel Marketing Getabed and roomsXML announce merger
Pegasus ambitious on its return to the fold Hotel computer reservation and technology provider Pegasus predicts a rosier future ahead after putting a turbulent few years behind it. Source: Hotel Marketing Pegasus ambitious on its return to the fold