Booking.com’s chatbot can handle 30% of customers’ hotel-related questions

Booking.com’s chatbot can handle 30% of customers’ hotel-related questions Booking.com’s service and support chatbot, the Booking Assistant, is now widely available on its mobile app, Facebook Messenger and the Booking.com website. Source: Hotel Marketing Booking.com’s chatbot can handle 30% of customers’ hotel-related questions

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