HotelTonight revamps rewards program with infinite levels Last year HotelTonight launched HT Perks, their own twist on a hotel loyalty program. Today they are updating the program and expanding these four tiers to an infinite amount. Source: Hotel Marketing HotelTonight revamps rewards program with infinite levels
Alexa’s hospitality skill: Hotel concierge Amazon Echo is beginning to appear in some hotel rooms as part of an experiment in which hoteliers are attempting both to improve the guest experience and to streamline operations by automating common questions and requests, such as dining recommendations. Source: Hotel Marketing Alexa’s hospitality skill: Hotel concierge
Expedia offers to lower hotel commissions – strings attached Expedia is holding out an olive branch to hotels, offering to lower commissions for the roomnights it generates, on the condition they reinvest the savings on its technology, marketing and data offerings. Source: Hotel Marketing Expedia offers to lower hotel commissions – strings attached
Can Marriott keep Starwood’s culture of cool, and its customers? Marriott’s aim to get much bigger is a risky one. But the answer to just three questions will probably determine how investors, developers and guests will react over time. Source: Hotel Marketing Can Marriott keep Starwood’s culture of cool, and its customers?