Expedia’s new CEO on what he’d like to change Mark Okerstrom, Expedia new president and CEO, sees a huge potential for growth in adding hotel inventory around the world, adding that Expedia likely has only one-third of the world’s hotels wired up. Source: Hotel Marketing Expedia’s new CEO on what he’d like to change
Airbnb looks to bulk up its Artificial Intelligence presence Airbnb has been competing hard against the likes of Facebook and Google to increase its artificial intelligence and machine learning resources, according to a new report. Source: Hotel Marketing Airbnb looks to bulk up its Artificial Intelligence presence
OpenTable began a revolution. Now it’s a power under siege. Almost 20 years ago, a new company came on the scene promising to revolutionize the tedious and often frustrating chore of securing a restaurant reservation. Two decades on, though, the company faces a number of troubles that threaten that hold. Source: Hotel Marketing OpenTable began a revolution. Now it’s a power under siege.
Hotels have one major advantage over OTAs: Access to guests If hotels can enhance the quality of their relationship with guests during the stay because of what they know about the guest before and after they arrive, they can demonstrate more value than the OTAs can. Source: Hotel Marketing Hotels have one major advantage over OTAs: Access to guests