Marriott personalizes mobile app experience with new redesign

Marriott personalizes mobile app experience with new redesign Marriott Rewards members can access a newly redesigned Marriott Mobile application, which is now offered in five languages and touts personalized digital features including custom travel content and expanded Mobile Key capabilities. Source: Hotel Marketing Marriott personalizes mobile app experience with new […]

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Guest expectations for complimentary hotel services and amenities increase

Guest expectations for complimentary hotel services and amenities increase As revenue growth tapers off at the peak of the lodging cycle, hotel managers are now looking at cost containment to improve profitability. This will put pressure on the continuation of offering complimentary services and amenities. Source: Hotel Marketing Guest expectations […]

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