TMCs disappointed, concerned over Marriott’s revised cancellation policy

TMCs disappointed, concerned over Marriott’s revised cancellation policy According to a recent industry poll, some 59% of respondents indicated that business travelers will likely book away from Marriott properties, especially after they get burned by cancellation fees a couple of times as many travelers do not read the fine print on travel documents. Source: Hotel Marketing TMCs disappointed, concerned over Marriott’s revised cancellation policy

Hilton following Marriott in making cancellation policy more restrictive

Hilton following Marriott in making cancellation policy more restrictive The company is recommending that the owners of its managed and franchised hotels move to a policy that would require cancellation 48 hours in advance to avoid a penalty. Some cancellation windows in certain locations would rise to 72 hours. Source: Hotel Marketing Hilton following Marriott in making cancellation policy more restrictive