Hotels find alternatives to room service Traditional room service is becoming a service fewer travelers are demanding. Instead, they are looking to be able to order food the way they do at home. And hotels are responding by forming partnerships with food-delivery services. Source: Hotel Marketing Hotels find alternatives to room service
Which technology best suits the hospitality sector? Cloud, business intelligence, and IoT will have a significant impact in providing a competitive edge within our industry. Leaders that have a well-defined, thoughtful strategy in these areas may be able to get ahead of the game. Source: Hotel Marketing Which technology best suits the hospitality sector?
Hotel industry’s highest priority: reduce cost of sales and customer acquisition Today, the cost of customer acquisition is central to the discussions for managing hotels because it is15-25% of Guest Paid Revenue (for transient and group business combined). This should be of concern as it is 3-4 times what it has been in the past. Source: Hotel Marketing Hotel industry’s highest priority: reduce cost of sales and customer acquisition
IATA: Air travel records fastest first-half growth in 12 years For the first six months of 2017, the industry experienced a 12-year high in traffic growth (7.9 per cent) and a record first half load factor of 81 per cent. Source: Hotel Marketing IATA: Air travel records fastest first-half growth in 12 years