Last-minute hotel cancellations will soon prove costly Business travel can be unpredictable: Flights can be delayed, meetings rescheduled or assignments changed – sometimes with little notice. But now, those last-minute changes could prove costly as more hotels impose 48-hour minimums for canceling a stay without penalty. Source: Hotel Marketing Last-minute hotel cancellations will soon prove costly
TMCs disappointed, concerned over Marriott’s revised cancellation policy According to a recent industry poll, some 59% of respondents indicated that business travelers will likely book away from Marriott properties, especially after they get burned by cancellation fees a couple of times as many travelers do not read the fine print on travel documents. Source: Hotel Marketing TMCs disappointed, concerned over Marriott’s revised cancellation policy
Hilton following Marriott in making cancellation policy more restrictive The company is recommending that the owners of its managed and franchised hotels move to a policy that would require cancellation 48 hours in advance to avoid a penalty. Some cancellation windows in certain locations would rise to 72 hours. Source: Hotel Marketing Hilton following Marriott in making cancellation policy more restrictive
CWT rebrands hotel division, plans midmarket booking tool The new division – RoomIt by CWT – is working more like an outsourced tech startup than a travel management company division and that it will deliver aggregated and sorted hotel content to any booking tool. Source: Hotel Marketing CWT rebrands hotel division, plans midmarket booking tool