Is the full-service hotel dead?

Is the full-service hotel dead? For some industry experts, hotels have to either become low-cost leaders and go “ridiculously” select by charging guests for ancillary services and amenities or they have to go in the opposite direction and do something “truly differentiated” and exclusive. Source: Hotel Marketing Is the full-service […]

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Study finds Internet travel planning at saturation point in the U.S.

Study finds Internet travel planning at saturation point in the U.S. The travel and tourism industry was quick to adopt the Internet as a “new distribution channel” and “advertising medium”. Yet, the study claims that we still know surprisingly little about “how travel planning has evolved” alongside these technological developments. […]

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