Premier Inn, the hotel chain that doesn’t need Booking.com or Expedia

Premier Inn, the hotel chain that doesn’t need Booking.com or Expedia While the likes of Hilton Worldwide, Marriott International and InterContinental Hotels Group have all made a push for more direct bookings, there’s one company whose strategy has left it almost totally unreliant on online travel agents. Source: Hotel Marketing Premier Inn, the hotel chain that doesn’t need Booking.com or Expedia

Hilton: Smartphone door unlocking used 11 million times without being hacked

Hilton: Smartphone door unlocking used 11 million times without being hacked A growing number of hotels are now allowing people to use their iPhone to unlock their doors. The Hilton hotel group, which first started experimenting with the technology three years ago, says that the security of the system is now firmly proven. Source: Hotel Marketing Hilton: Smartphone door unlocking used 11 million times without being hacked

How six travel & hospitality brands use personalisation to enhance the customer experience

How six travel & hospitality brands use personalisation to enhance the customer experience For brands in the travel and hospitality industry – effective personalisation can range from interactive content to targeted banners and customised travel itineraries. Source: Hotel Marketing How six travel & hospitality brands use personalisation to enhance the customer experience