Hilton embraces a ‘millennial mindset’ to meet customer expectations

Hilton embraces a ‘millennial mindset’ to meet customer expectations It’s no secret that millennials have high standards for customer experience, especially as companies like Amazon and Starbucks continue to raise the bar. The hospitality space is no exception, and Hilton has had to transform its business in numerous ways to keep up and thrive. Source: Hotel Marketing Hilton embraces a ‘millennial mindset’ to meet customer expectations