Flight Centre clients gain access to Airbnb for Business inventory The deal gives the Australia- and New Zealand-based company’s clients access to Airbnb for Business inventory, as well as Airbnb’s suite of travel manager tools and traveler dashboards. Source: Hotel Marketing Flight Centre clients gain access to Airbnb for Business inventory
Building customer loyalty through the direct channel, the unresolved issue The first booking through an intermediary channel is very welcome. However, successive bookings from that client, and ideally from his friends and acquaintances, should be direct. If you can’t manage that, you’re doing something wrong. Source: Hotel Marketing Building customer loyalty through the direct channel, the unresolved issue
Hotel designers now think about ‘Instagram moments’ With the rise of the use of social media by travellers, interior designers consider ‘Instagram moments’ when working on projects. Source: Hotel Marketing Hotel designers now think about ‘Instagram moments’
GDPR a key challenge for hotels The General Data Protection Regulation (GDPR) will come into force in May 2018 and require any business that handles the personal data of EU citizens to ensure adequate protection is in place to prevent theft or misuse. Source: Hotel Marketing GDPR a key challenge for hotels