GBTA study shows travel managers audit hotel rates infrequently

GBTA study shows travel managers audit hotel rates infrequently The study found that continuous rate auditing is rare among corporates – only 2 percent check rates weekly. And when errors are uncovered, the average difference between the negotiated rate and the rate that is loaded into the GDS is 13% – most often, the error benefits the hotel. Source: Hotel Marketing GBTA study shows travel managers audit hotel rates infrequently