BA to impose GDS booking fee Following Lufthansa’s lead, British Airways and sister carrier Iberia will impose a booking fee of £8 on all sales through global distribution systems (GDSs) from November. Source: Hotel Marketing BA to impose GDS booking fee
How hotels can counter high OTA cancellation rates To entice consumers to book early, OTAs frequently advertise a free cancellation policy. These rates vary significantly among the OTAs. For instance, hotels on Booking.com experience cancellation rates of around 40%. Source: Hotel Marketing How hotels can counter high OTA cancellation rates
Mobile yet to convert hotel lookers to bookers European travel bookers are resisting the switch to booking on mobile although they are using devices for research, according to Phocuswright research. Source: Hotel Marketing Mobile yet to convert hotel lookers to bookers
In GDS battles for market share, size isn’t everything It might be tempting to suggest that Gordon Wilson is downplaying the importance of GDS market share because, as CEO of Travelport, he runs the GDS with the smallest share of the three major companies. Source: Hotel Marketing In GDS battles for market share, size isn’t everything