The travel agent of the future a human-digital hybrid? Expedia CEO Dara Khosrowshahi is confident that what he calls “the three Ms” – mobile, messaging and machine learning – make it possible to create something akin to a human travel agent on steroids. Source: Hotel Marketing The travel agent of the future a human-digital hybrid?
Why virtual reality is a perfect fit for travel As virtual reality headsets drop in price, operators and agents can use the technology to bring holidays alive and boost sales. Source: Hotel Marketing Why virtual reality is a perfect fit for travel
Digital personalisation in travel – the next stage James Blake, CEO at Hello Soda, believes the travel industry should be following entire digital footprints to effectively personalise the customer experience. Source: Hotel Marketing Digital personalisation in travel – the next stage
Travel follows manufacturing’s lead in tech use An expert panel has predicted that travel will follow in the footsteps of manufacturing, with technology helping firms produce more with less staff. Source: Hotel Marketing Travel follows manufacturing’s lead in tech use