Six trends shaping luxury travel in 2017 and beyond Everyone knows about the global luxury slowdown – there’s no denying that the luxury sector is coping with some headwinds right now. Source: Hotel Marketing Six trends shaping luxury travel in 2017 and beyond
Loyalty and hospitality: Taking on the OTAs at their own game After years of complaining about OTAs and how they have inserted themselves in the relationship with their customers, most major hotel brands have identified loyalty programs as the tool to re-engage directly with their customers – but for many, their efforts so far fall short of the goal. Source: Hotel Marketing Loyalty and hospitality: Taking on the OTAs at their own game
TripAdvisor embraces online food delivery with Grubhub integration Those using the travel giant’s mobile apps and website in the U.S. will soon be able to click a button to order food while browsing for eateries. Source: Hotel Marketing TripAdvisor embraces online food delivery with Grubhub integration
Reported travel fraud cases against consumers up 20% Almost 6,000 unsuspecting UK travelers lost a total of £7.2 million from holiday booking fraud last year. The most common types of fraud involve the sale of airline tickets, booking accommodation online and timeshare sales. Source: Hotel Marketing Reported travel fraud cases against consumers up 20%