Deloitte: Hotel of the future will be more customized Hotel companies looking to boost guest satisfaction need to do a better job of integrating their guests with both other guests and the local community while designing their hotels to better reflect their local surroundings. Source: Hotel Marketing Deloitte: Hotel of the future will be more customized
US hotels send mixed signals for 2017 To the surprise of many, the US lodging industry closed out 2016 with operating metrics still at record-setting levels; however, its growth trajectory was notably lower when compared to years past. Source: Hotel Marketing US hotels send mixed signals for 2017
Google showing hotel search results with pricing trends Looks like Google introduced new hotel search features. The first is Google showing pricing trends by day, week, etc for booking hotels. The second is Google shows how well the hotel is rated when you click on the hotel name. Source: Hotel Marketing Google showing hotel search results with pricing trends
How hospitality brands are re-creating the idea of loyalty OTAs have taken traffic away from airlines and hotels, and now everyone has to work harder to find and keep a traveler. The quest for self-improvement, coupled with the disruption of the sharing economy, is driving a new era in loyalty. Source: Hotel Marketing How hospitality brands are re-creating the idea of loyalty