Cornell roundtable focuses on high-tech adoption in hospitality industry A wide-ranging discussion at Cornell University on the impact of technology in the hospitality realm, involving two-dozen industry leaders, touched on such topics as the adoption of cloud computing, best practices for rolling out new technologies, and online marketing strategies. Source: Hotel Marketing Cornell roundtable focuses on high-tech adoption in hospitality industry
Motel 6 debuts mobile app to smooth out booking process The hospitality brand is latching onto the dominant wave of mobile as the new primary method that customers interact with brands in the digital world. Source: Hotel Marketing Motel 6 debuts mobile app to smooth out booking process
Hotels leverage tech to predict guest wants, needs Want a feather pillow for your bed? Chances are, the hotel already knew that. Profiling technology has made it easier than ever to personalize guest stays. Source: Hotel Marketing Hotels leverage tech to predict guest wants, needs
Is there a thawing in the hotel and OTA relationship? There’s been a subtle change in tone from some quarters when you ask hotels about the power of OTAs. What used to almost incite rage has softened with a few hotels starting to refer to the likes of Expedia and Booking.com as partners. Source: Hotel Marketing Is there a thawing in the hotel and OTA relationship?