Lack of data and legacy technology weights down hospitality innovation

Lack of data and legacy technology weights down hospitality innovation The ever-changing makeup of the global hospitality industry was put under the microscope in Skift’s first mini-forum at WTM London last week. One of the key takeaways was how hotels get a better understanding of who is staying with them and what their preferences are. Source: Hotel Marketing Lack of data and legacy technology weights down hospitality innovation