Hotels leverage tech to predict guest wants, needs Want a feather pillow for your bed? Chances are, the hotel already knew that. Profiling technology has made it easier than ever to personalize guest stays. Source: Hotel Marketing Hotels leverage tech to predict guest wants, needs
Is there a thawing in the hotel and OTA relationship? There’s been a subtle change in tone from some quarters when you ask hotels about the power of OTAs. What used to almost incite rage has softened with a few hotels starting to refer to the likes of Expedia and Booking.com as partners. Source: Hotel Marketing Is there a thawing in the hotel and OTA relationship?
Senators offer hope to end booking scams With all the great opportunities and conveniences of booking a hotel room online today also comes the mushrooming reality of increased scams. In fact, some 15 million online hotel booking scams occur every year. Source: Hotel Marketing Senators offer hope to end booking scams
Cvent and Lanyon announce merger Cvent and Lanyon announced the merger of the two companies creating a global meeting, event and travel technology leader. The merger is effective today, and the companies will combine business operations in the coming year. Source: Hotel Marketing Cvent and Lanyon announce merger