How travel chatbots work better than travel apps VentureBeat’s John Brandon tests the travel messaging app Mezi to book a trip to Las Vegas. Here’s what he learned and why is not going back to his usual travel app Expedia. Source: Hotel Marketing How travel chatbots work better than travel apps
Hyatt to launch new global loyalty program with more attainable, varied rewards The company’s new global loyalty program – World of Hyatt – will launch on March 1, 2017, and is all about building community and engaging with high-end travelers. Source: Hotel Marketing Hyatt to launch new global loyalty program with more attainable, varied rewards
Four Seasons provides testing ground for guest experience in playful workspace Four Seasons Hotels & Resorts is encouraging experimentation, customization and attention to detail in a hands-on workshop facility at its global headquarters in Toronto. Source: Hotel Marketing Four Seasons provides testing ground for guest experience in playful workspace
Expedia’s bookings surge 21% as it adds 14K lodging options during Q3 A lot more people are using Expedia to book hotels than did so last year. In Q3 bookings increased by $3.2 billion, or 21 percent, over last year to $18.6 billion. The number of nights stayed also increased 17 percent over last year. Source: Hotel Marketing Expedia’s bookings surge 21% as it adds 14K lodging options during Q3