Expedia moving beyond distribution service

Expedia moving beyond distribution service For months, major hotel chains have been building loyalty by urging customers to book direct rather than through an OTA. In order to adapt to this ever-shifting online distribution landscape, Expedia is stepping up its game with some of its most prominent hotel partners to provide services beyond booking. Source: Hotel Marketing Expedia moving beyond distribution service

Service is back in fashion

Service is back in fashion Brands across the hotel industry are racing to modernize their products and technology to stay competitive. Yet, corporate travel buyers in BTN’s 2016 Hotel Survey rewarded brands that not only embraced modernity but also turned their attention back to a bedrock principal of hospitality: service. Source: Hotel Marketing Service is back in fashion