Marriott and Starwood merger starts with focus on loyalty With its $13 billion acquisition complete, Marriott International has taken the first steps to integrate with Starwood Hotels & Resorts by focusing on the two companies’ most loyal customers. Source: Hotel Marketing Marriott and Starwood merger starts with focus on loyalty
Expedia: End to hotel dimming, spotlight now on commissions Even if the practice of dimming is no longer a strategy for some OTAs, other contentious issues remain in the OTA-hotel relationship not least of which is high commission rates. Source: Hotel Marketing Expedia: End to hotel dimming, spotlight now on commissions
Brexit delivers cheaper hotel rooms, as business travel budgets are being slashed Brexit has led to uncertainty, and uncertainty scares businesses. Hotels will have to focus more on leisure travelers. They need them to hold the sector up because PwC has noticed that business travellers are staying home. Source: Hotel Marketing Brexit delivers cheaper hotel rooms, as business travel budgets are being slashed
Travel search sites angry over redistribution restrictions from airlines Evidence is emerging of a growing tension between airlines and travel search engines over how prices for air tickets are displayed to users in results. Source: Hotel Marketing Travel search sites angry over redistribution restrictions from airlines