Service is back in fashion

Service is back in fashion Brands across the hotel industry are racing to modernize their products and technology to stay competitive. Yet, corporate travel buyers in BTN’s 2016 Hotel Survey rewarded brands that not only embraced modernity but also turned their attention back to a bedrock principal of hospitality: service. Source: Hotel Marketing Service is back in fashion

Trashing a hotel on TripAdvisor may soon be protected, thanks to U.S. Congress

Trashing a hotel on TripAdvisor may soon be protected, thanks to U.S. Congress Some hotels and other businesses have come up with a sneaky way to discourage unfavorable guest or customer reviews – prohibit them in the fine print of their terms and conditions. Source: Hotel Marketing Trashing a hotel on TripAdvisor may soon be protected, thanks to U.S. Congress